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Operated by Rush Hour Minicabs Ltd

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FAQs

Q: How early in advance should I make an online booking?

A: All online bookings should be made at least 6 hours in advance. For more immediate bookings please call us on (+44) 0208 665 4765 to confirm availability.

Q: How do I pay?

A: At LATN London Airport Cars our aim is to offer flexibility and convenience. You can choose to pay the driver in the traditional manner or PayPal and payzone. (Note: You don't need a PayPal account to pay.)

Q: Are there any additional charges if my flight is delayed?

A: LATN London Airport Cars operate a flight monitoring service. Therefore if your flight is delayed your driver will know and will arrive at the right time thus saving you charges for flight delays. We also offer a waiting time of 60 minutes after your flight has landed of which we do not charge for.

Q: Where do I meet my driver when I land at the airport?

A: Your driver will contact you after your flight has landed to make the sufficient arrangements to meet you at a convenient location and assist you with your luggage.

Q: Do you operate a fixed price policy?

A: Yes, all of our airport cars can be booked online and over the phone with an upfront fixed fee. However, prices may vary during these periods:

Q: Are your prices per car or per person?

A: All prices quoted by LATN London Airport Cars are always per car; therefore if there is a group of you it enables you to share the cost.

Q: : How early do I need to book my car?

A: All online bookings should be made 6 hours in advance. For immediate bookings please call us on (+44) 0208 665 4765 to confirm availability.

Q: Do I get an email confirmation for my booking?

A: Yes, all your travel details will be confirmed through a confirmation email of your journey.

Q: Is there a charge for a child seat?

A: The child seat is free to use. Please make sure you mention the child’s age in the reservation in order to ensure your driver brings the child seat on your journey.